Five Common Mistakes People Make When Buying Medical Alert Systems

Five Common Mistakes People Make When Buying Medical Alert Systems

It doesn’t matter if you’re a senior citizen worrying about getting help after a fall or a chronically ill individual who has highly specific medical needs. A medical alert system is essential for providing emergency personnel with the information they need to properly treat you.

If you’re in the process of shopping for a medical alert system for yourself or loved one, make sure you avoid these five common mistakes.

1. Buying the Wrong Type

When it comes to investing in life-saving accessories like medical alert bracelets or necklaces, you need to make sure you’re buying the right kind for your needs.

Some features to look for when shopping for a medical alert system include:

  • Extra buttons in case user isn’t wearing their pendant when they fall or have another emergency

  • Sufficient range (at least 400 feet) so the system can be activated anywhere on the user’s property

  • Battery backup so the system is effective during power outages

  • Multiple contact choices (emergency services, friends, family members)

  • Monitoring center certification to ensure safety and effectiveness

This might seem like a lot to keep track of at first. But, it’s important that you don’t forget to ask about all these features. A system that has them will be more effective at keeping you or your loved ones safe.

2. Waiting Until a Crisis Happens

Many people don’t even think about investing a medical alert system until something bad happens to them or their loved ones.

Be proactive and invest in a system now, even if you don’t think you need one. It’s better to be prepared and prevent something serious from happening that it is to try and repair the damage later.

If you’re proactively shopping for a medical alert system, you’ll also have time to search for the right model and be less likely to make a rushed, emotion-based decision that could end up costing you more money later on.

3. Forgetting to Wear Your Alert Device

In order for a medical alert system to be effective, especially for things like detecting falls, you need to wear your medical alert pendant regularly.

This device will not only let those monitoring your system know that something has happened to you, but it will also provide emergency personnel with the information they need to treat you properly.

Make putting on your alert device a regular part of your routine. That way, you can be sure you have your vital information handy when you need it most.

4. Getting Locked into a Long-term Agreement

If you’re not careful, it’s easy to get locked into a long-term contract with a medical alert company.

Be sure to carefully read every single document in a contract before you sign anything. Don’t let sales representatives try to rush you or pressure you into signing without reading everything. You have a right to know exactly what you’re getting yourself into.

In general, it’s best to avoid signing contracts for longer than one year. You should also only buy systems that allow you to cancel your subscription at any time and will refund your money if you’re not happy with the company’s service.

5. Not Paying Attention to Support Services

Before you invest in a particular system, don’t forget to find out some details about the company’s monitoring services.

Be wary of companies that outsource their monitoring and customer service departments. This can be a red flag, as these companies typically don’t have as much control over how you’re treated.

You should also make sure that the company’s response center is staffed 24-7 and only with trained emergency operators. This way, you know you’ll receive prompt attention and be in good hands during an emergency.

Shopping for a medical alert system can be overwhelming. But, if you start early and avoid these common mistakes, you can rest easy knowing you’ve bought a quality system that will bring you and your loved one’s peace of mind.



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